What is AI visibility?
AI visibility is how often AI engines like ChatGPT, Gemini and Perplexity mention and recommend your brand when buyers ask about your category. MentionX measures it by running real buyer prompts through each engine and recording who gets recommended, in what position, and which sources the answer cites.
How do I check if ChatGPT recommends my brand?
Don't ask your own ChatGPT: it knows your chat history and memory, so its answer is personalised to you. MentionX asks ChatGPT and other engines through their official APIs, in fresh sessions with no login or memory, so you see the answer a new buyer gets.
Which AI engines does MentionX track?
MentionX tracks up to ten AI engines: ChatGPT, Gemini, Claude, Perplexity, Microsoft Copilot, Meta AI, DeepSeek, Grok, Google AI Overviews and Google AI Mode. Spark runs three (ChatGPT, Gemini, Google AI Mode). Nova runs six. Galaxy runs all ten, including Grok.
Why does MentionX use official APIs instead of scraping?
Official APIs give MentionX compliant, repeatable answers from a clean session, without the blocks and gaps that come with scraping chat apps. Google AI Overviews and AI Mode have no official API, so MentionX reads those two through a licensed search-results API.
How is AI visibility different from SEO?
SEO measures where your pages rank in a list of links; AI visibility measures whether an AI engine names and recommends you inside its answer. The two overlap, because AI answers often cite pages that rank well, but a top Google ranking does not guarantee an AI recommendation.
What is GEO (generative engine optimization)?
GEO, also called AEO, is the work of getting your brand named, recommended and cited inside AI-generated answers, not just ranked in a list of links. MentionX is the measurement layer for GEO: it shows which buyer prompts you miss, which sources the engines trust, and the GEO Agent drafts the fix.
What is a buyer prompt?
A buyer prompt is a question a real buyer would ask an AI engine, such as 'best CRM for a mid-size team' or 'HubSpot alternatives'. MentionX groups prompts by intent: category discovery, use cases, buying criteria, competitive, alternatives and brand evaluation.
How often does MentionX re-scan?
Every MentionX plan includes weekly monitoring with four full scans a month, re-running the same buyer prompts so changes are real. You can add more scans, prompts or engines as add-ons whenever you need them.
How does MentionX help me fix a gap?
MentionX turns each gap into a ranked action, ordered by how many stored AI answers the fix could change. The GEO Agent then drafts a brief and a first draft from the evidence, and the next re-scan shows which engines changed their answer.
Can agencies manage multiple clients?
Yes. MentionX agency plans include 5 to 40 client brands, pitch workspaces for prospects and client-ready Boardroom reports. Agency plans start at $249 a month.
Is there a free trial?
Yes. Spark and Nova include a 7-day free trial with no card needed and two full scans. Eligible startups get 33% off through Mention Lift, applied at signup.
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