Before they request a sample, buyers now ask AI who is reliable, who is compliant, and who makes what. MentionX shows what ChatGPT and Gemini say about you, catches wrong facts, and puts your Google rank next to it.
Trust is decided first. A buyer asks AI for "reliable specialty chemical suppliers" or "compliant surfactant manufacturers". AI picks the shortlist, and only shortlisted suppliers get sample requests.
Compliance and registrations matter most. If AI is vague or wrong about your certifications, registrations or safety record, a careful buyer won't take the risk.
Wrong product information. AI may list a grade you stopped making, miss a grade you do make, or name the wrong plant or country.
Negative stories stick. One old incident report or forum complaint can colour every AI answer about you.
A lost sample request never shows up in your pipeline. The buyer just tests someone else's product.
Right now, buyers are asking AI about suppliers like you. You can't see whether you're named, what it says about your products, or whether it's true. MentionX shows you, answer by answer.
Example only. Company names are placeholders.
A buyer asks: "Which suppliers make pharma-grade sodium bicarbonate?"
AI answer: names Company B and Company C. Says Company A makes "industrial grade only".
Google: Company A ranks #4.
What MentionX shows: a wrong fact blocking sample requests, the outdated directory page AI copies it from, and draft text to correct it, taken from Company A's own product data.
Seven steps, from seeing the problem to proving the fix worked.
Not just ChatGPT. MentionX asks ChatGPT, Gemini, Google AI Mode, Google AI Overviews, Perplexity, Microsoft Copilot and DeepSeek the questions buyers really ask, such as "which suppliers can deliver this grade reliably?", and saves every answer word for word. (The number of AI tools depends on your plan.)
Tools available depend on your plan
Fact Check puts what AI says next to the facts on your own website, such as the wrong grade, an out-of-date certification, a discontinued product or the wrong site. You see the wrong claim, the exact quote and how often it comes up.
“industrial grade only”
● WrongDoes AI call you "trusted, compliant and consistent" or the reverse? See the good and the bad for each AI tool, next to how it describes your competitors.
Find out which suppliers AI recommends when it leaves you out, and what it says about them that it doesn't say about you.
| Named | Described as | |
|---|---|---|
| Company B | Yes | “trusted” |
| Company A | Wrongly | “industrial grade only” |
For each buyer question, one row: the AI answer first, then where you rank on Google. You'll know if you're winning both, losing both, or ranking on Google while AI ignores you.
See which industry directories, trade press, forums, LinkedIn and YouTube shape what AI says, and which of them help your competitors. MentionX doesn't post on social media for you.
The Action Board turns each gap into one clear task, most important first. MentionX can draft the fix, such as a product page, a one-pager or a LinkedIn post. Creative Studio flags any claim it can't verify, and you can require an approved caution line. Drafts go to your website for you to approve; nothing goes live on its own.
MentionX asks the same questions again every week, so you see whether AI's answers change over time. Board-ready slides and a shareable PDF are included.
Illustrative only, not a real result: Before: AI leaves you out and repeats a wrong fact. After the fix: the weekly re-check shows whether AI now names you and quotes the right facts, with the trend over time.
Ranking on Google doesn't mean AI will name you. MentionX shows both, side by side.
No. MentionX checks ChatGPT, Gemini, Google AI Mode, Google AI Overviews, Perplexity, Microsoft Copilot and DeepSeek, and shows your Google rank next to each AI answer.
Every AI answer is saved word for word before anything is counted. You can open any number and read the answer behind it.
Plans start from $19.99/month (USD). One new customer account is worth far more.
Fact Check compares AI's claims with the facts on your own website and shows any mismatch with the quote. It is not a regulatory check. MentionX compares what AI says with your own website. It does not check regulators, registries or directories.
Start with your most important products and markets, and add more questions as you go.
No. MentionX drafts the content. You review it and publish it yourself.
"I've spent 13 years helping businesses get found on Google. AI answers are a new problem on top of that, and for chemical suppliers, a wrong fact can cost more than not being named at all." — Dipuck, founder of MentionX
We run 20 real buyer questions on ChatGPT and Gemini, send you a PDF report on what they say about you and your competitors, and invite you to a short demo.
Get your free AI check →