By industry · Healthcare & Clinics

Patients ask AI where to go. Your listing decides if it is you.

Local and specialty care see growing AI-mediated discovery. MentionX tracks mentions, citations and competitor presence on care-seeking prompts.

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example scene · buyer → AI engine
A buyer types
“”
Waiting for the question
1. Clinic ARecommended
2. Clinic BRecommended
3. Clinic CMentioned
Your clinicNot in the answer
Example scene with placeholder names. Your scan shows the real answers.
What the research says · healthcare

Outside evidence, before your own scan exists.

Directional only
23
one-to-one interviews behind the closest study we found
Directional only
100
people surveyed in the same study
The number that matters
How often AI picks you
We never guess it. Your first scan measures it, and it shows up here instead of the research.
Run your first scan →
These are third-party studies, many from vendors with something to sell. They are hypotheses to test, not MentionX results. Your first scan replaces them with your own numbers.
Chapter 1 · The shortlist forms

One sentence. Three or four names. Then the buyer stops looking.

Nobody scrolls ten blue links any more. The answer is the shortlist, and the shortlist is the market. In healthcare, a name that is not in it is not in the room.

Most tools stop here and tell you whether you appeared. That is the easy question.

Share of the answer, per brand · placeholder
Clinic ARecommended
Clinic BRecommended
Clinic CMentioned
Your clinicNot in the answer
Chapter 2 · Where the answer came from

Patients want hours, services and booking. AI often buries them.

In one small usability study, people expected hours, phone numbers, ratings and booking options from AI answers about clinics, and often did not get them. Complete, consistent listings give engines something to use.

THEANSWER1Local directoryplaceholderdirectory.example2Review platformplaceholderpatient-reviews.example?Your pagecited onceyour-clinic.example
Chapter 3 · The gap

Not “you are missing”. Which page, which question, which answer.

Your share of answers
Read from your scan, never estimated. Ring shown with placeholder fill.
01
Incomplete or inconsistent listings
Hours and services differ across directories, so engines trust none.
02
Specific questions go unanswered
Weekend hours, insurance, on-site services: if your pages do not say it, the answer cannot.
03
Few recent patient reviews
Rivals have more, and newer, reviews on the platforms engines read.
Chapter 4 · What happens next

Seeing the gap is not the product. Closing it is.

Every gap becomes an ordered fix. Do them in order, rescan, and watch your name climb the shortlist.

The shortlist · example
Today
1Clinic ARecommended
2Clinic BRecommended
3Clinic CMentioned
4Your clinicNot in the answer
1
Make every listing identical and complete
One source of truth for name, services, hours and insurance.
2
Answer the specific questions on your own pages
Short, direct pages for each service and each insurer.
3
Ask patients for reviews on the platforms engines cite
A simple, consistent request after each visit.
Chapter 5 · What it is worth

A mention is not the goal. Pipeline is.

The question leadership asks is never “are we mentioned”. It is what the fix is worth. Each gap is tied to the revenue it touches, so the order of work has a number next to it.

1
In the answer
Your brand makes the shortlist.
2
Buyers act
They visit, compare and ask for a demo.
3
Pipeline
Opportunities tied to the fix.
[YOUR PIPELINE NUMBER]
4
Revenue
The number leadership signs off on.
[YOUR REVENUE NUMBER]
healthcare FAQ

What teams in healthcare ask first.

Does MentionX give medical advice?

No. It measures how AI recommends care providers and which sources it cites.

Does it work for one location?

Yes. Local prompts are discovered from your URL.

How strong is the evidence?

Thin. We label it directional until your scans show what is true for your category.

Other industries
B2B SaaS & TechnologyE-commerce & RetailFinancial Services & FintechTravel & HospitalityProfessional ServicesEducation & EdTechAll industries →

Find your gap before your buyer finds your rival.

Stored engine answers before scores. No fabricated query volumes.

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