For brand & communications teams

Your brand story, as AI tells it.

Read exactly how AI describes your brand and your rivals, catch outdated or wrong claims early, and see which sources are shaping the story.

What is AI brand monitoring?

Tracking how AI engines describe your brand: the words they use, the sentiment, how you are positioned against competitors and which sources they rely on. MentionX stores every answer, so your team can quote it.

Read what AI says about usWatch a scan
Amara DialloHead of Communications · example persona
ChatGPTChatGPTGeminiGeminiGoogle AI OverviewsGoogle AI OverviewsGoogle AI ModeGoogle AI Mode
Scan 0421 · Vela CRM · exampleReading 4 engines
AI answers, as they land
ChatGPTwhat is vela crm"A simple CRM, best for small teams" · cites stackreviews.example (2023)Neutral · outdated
Google AI Modeis vela crm reliable"Well reviewed for support and uptime" · cites vela.example/statusPositive
Geminivela crm pricing"Pricing can be hard to find" · cites forum.example/threadNegative
Google AI Overviewsvela vs kestrel for enterprises"Kestrel is the enterprise choice" · cites kestrel.example/enterpriseRival framed first
Narrative watch2 flags
"Only for small teams"Outdated · 3 of 4 engines · from a 2023 reviewHigh
"Pricing is hard to find"Negative · 1 of 4 engines · from a forum threadMedium
"Strong support and uptime"Positive · 4 of 4 engines · from your status pageLow
Mentionie analystBriefing
Three engines still call Vela "best for small teams". The phrase traces to one 2023 review that ranks first on the citations list. Updating that listing and publishing a current customer-size page are the two fixes most likely to change it.From 24 stored answers
Answers quotedSources linkedAsk a follow-up
4engines200prompts2flags24answers quotedExample data · invented brands
The comms view

MentionX features for Brand & communications: Four instruments for a comms team

01 · BRAND SENTIMENT AND POSITIONING

How each engine talks about you

Negative or rival framed firstNeutralPositive
Brand Sentiment & Positioning →02 · ANSWERS AND EVIDENCE

The words AI uses about you

Share of answers using each phrase about your brand. Every one opens the answer it came from.

Answers & Evidence →03 · CITATION INTELLIGENCE

The sources shaping your story

Citation & Source Intelligence →04 · MENTIONIE ANALYST

Brief a spokesperson in a minute

Ask what AI says about pricing, security or a launch, and Mentionie answers from your stored scans with the quotes and sources attached.

"What does AI say about our pricing?"
Answers from your scansQuotes attachedSources linked
Mentionie →

Example data. Invented brands and numbers.

The response loop

How Brand & communications teams use MentionX: From a wrong answer to a corrected one

01Read the answers

Every engine's description of your brand, stored word for word.

02Flag what is off

Outdated, negative or rival-first framing, with the engines that repeat it.

03Fix the source

Update the listing, review or page the engines cite, and publish the facts clearly.

04Re-scan and confirm

Weekly scans show whether the claim fades, engine by engine.

Amara DialloHead of Communications · example persona
Before the board call

Brand & communications in practice: Answer the rumour with the record

Amara Diallo · Head of Communications

Someone told me ChatGPT calls us "only for small teams". Is that true?

You · Comms manager

On three of four engines, yes. It comes from a 2023 review that engines still cite. Here are the answers and the source, plus the two fixes.

Example conversation. Invented people and numbers.

Proof

Brand & communications results with MentionX: The outdated claim, before and after

Before3 of 4 engines repeat itWe had no idea what AI was telling buyers about us.
After 8 wks1 of 4 engines repeat itAfter updating the review listing and our customer-size page, only one engine still says it.

Example only. Invented numbers to show the format.

NovaRecommended$249 /month
  • 4 AI engines, 200 buyer prompts
  • Mentionie, 800 messages a month
  • GEO Content Agent, 30 drafts a month
  • Unlimited Boardroom decks, unlimited seats
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The right plan

MentionX plan for Brand & communications: Enough analyst questions for every briefing

Nova includes Mentionie with 800 messages a month, 4 engines and unlimited Boardroom decks, so comms can brief from the record, not from memory.

Compare all plans
Questions

Brand & communications FAQ: What comms leads ask first

Does MentionX track sentiment in AI answers?

Yes. MentionX extracts how each stored answer characterises your brand: strengths, weaknesses, pricing and the competitors it pairs you with. Every point opens the answer behind it.

Can we see the exact wording?

Yes. Every answer is stored word for word with its citations, so you can quote it in a briefing or a response plan.

Can MentionX change what AI says?

No tool controls AI answers. MentionX shows which sources engines rely on, so you can correct those sources and track whether the answers change.

Which engines are covered?

Nova covers ChatGPT, Gemini, Google AI Overviews and Google AI Mode. Galaxy covers all 5.

Other teams

Working with another team?

Your next briefing

Read what AI tells buyers about your brand.

Your first scan stores every answer. Free is a plan ($0, ChatGPT): 20 prompts the first week, then 10 a week. There is no 7-day trial, and payment for a paid plan is asked on the dashboard, after the company URL and the market.

Read what AI says about us
Prefer to talk first?Talk to the founder· 20 min